Shop Policy

Shipping:

Orders are sent USPS with tracking included on all dolls. Please be sure the shipping address is correct. I cannot be responsible for lost packages once they are accepted by the post office.

 

Returns:

If you are not completely happy with your purchase, please use the contact form here to get in touch within (2) weeks of receiving it. Most of the time I can accommodate returns, or make exchanges as is appropriate.

 

Please clearly describe the issue you are having as well as any relevant details, and I will get back to you as soon as I can.

 

Also, please understand that making dolls is a labor intensive process, and I must reserve the right to refuse returns in some cases. In all the years I’ve been making and selling art, I have never had to decline a return request mostly because I haven’t really gotten any.

 

Commissioned Art:

I do take several commissions (or custom orders) each year.

Please send inquiries through the contact form here.

 

I will get back to you with an estimate including down payment information, timeline, and any additional questions I have about making your custom doll.

 

Please note that, the timeline for custom dolls is based on my workload and studio schedule, and can vary quite a bit. In some cases, I may have to politely decline. But I will be upfront about what I can and cannot do when I receive your inquiry.

 

Thank you in advance for your interest & patience. I look forward to working with you to create something one-of-a-kind and uniquely yours that you will cherish for years to come.

 

Sincerely,

~Angel